As a viewer, I appreciated how you highlighted the difficulties that security professionals confront while dealing with physical situations. Your emphasis on the importance of adequate training and preparation hit home. It is critical to recognise the physical demands placed on security guards, as well as the need of providing them with the required skills to handle these circumstances properly. The guests’ personal narratives and real-life experiences were invaluable. It gave direct knowledge of the difficulties involved and emphasised the significance of adaptation and swift decision-making in difficult situations.